FestiHopp either directly collects, holds, uses and discloses, only as necessary the following personal information from customers and others in the course of offering services or providing services to you: full name, age, home address, phone number, e-mail address, passport and travel medical information, where required, insurance details, nationality, residency, nutrition preferences, trip evaluations, travel & accommodation preferences, comments you provide us, trip destination information, credit card and/or other payment information, etc. The collection of this information is done with your consent and allows us to provide services to you as requested.
Access to your personal and private information is limited to: authorized employees of FestiHopp and any of the third-party suppliers who require your information to provide the travel or other services you have requested (such as transportation services, hotels and home rentals and activity providers who deliver the services you purchase through FestiHopp or that we arrange on your behalf) . We keep our employees and our third party suppliers and other partners informed about our policies and procedures and require strict compliance with this Policy in order to ensure your information remains protected. Unauthorized access and/or disclosure of client information is strictly prohibited.
The security and integrity of your personal information is important to us. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Please note however that no data transmission over the Internet can be guaranteed to be 100% secure. While we take all steps to ensure the safety of your data, we cannot ensure the security of information you transmit to us over the Internet.
Subject to legal restrictions, you can withdraw your consent to our use of your information at any time and with reasonable notice. If you refuse or withdraw your consent for any purpose that is required by us to fulfill our product or service contract with you or the Supplier, we will not be able to provide you, or continue to provide you, with the product or service.
FestiHopp retains client personal information for as long as is reasonably required, with consideration to the purpose for which it was collected or a related or ancillary purpose, and to our legal and regulatory obligations. We delete or otherwise destroy client personal information after a reasonable period of time. On occasion, you may have to provide your personal information to us again where it has been so deleted.
Please be assured that FestiHopp and its contracted suppliers never share, disclose, sell, lease or trade information about you or your travel information to other parties in the ordinary course of conducting its business.
In the event that FestiHopp may be required by law enforcement or judicial authorities to provide personal information to the appropriate governmental authorities, we will disclose personal information only upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We will fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities and we reserve the right to report to law enforcement agencies any activities that we believe to be unlawful.